Privacy Policy | Mission Equipment

Effective date: November 11, 2026

Mission Equipment, LLC (“Mission Equipment,” “we,” “us”) rents underbridge access, aerial, material handling, abrasive blasting, and commercial equipment. This policy explains what information we collect through missionequipment.com and in the course of doing business with you, how we use it, and the choices you have.

Information we collect

Information you give us. When you request a quote, request service, call off a rental, or contact us, we collect what you enter or tell us, such as your name, company, phone number, email address, the equipment you need, job location, dates, unit or job numbers, and other project details.

Communications. We keep records of calls, emails, and text messages with you so we can manage your rentals and service.

Basic technical information. Our website host automatically records standard server information when you visit, such as your IP address, browser type, and the pages requested. We do not use analytics, advertising, or tracking cookies on this site.

How we use information

To respond to quote requests and prepare rental agreements
To schedule delivery, pickup, transport, service, and call-offs
To communicate with you about your rentals, invoices, and account
To follow up on quotes and tell you about equipment that fits your work, if you are a customer or have asked us to contact you
To keep our website secure, prevent spam, and meet legal and insurance requirements

Text messaging

Some customers prefer to communicate by text. If you give us your mobile number and agree to receive texts, we may text you about quotes, deliveries, pickups, service requests, and your rentals. Message frequency varies. Message and data rates may apply.

Reply STOP at any time to stop receiving texts, or HELP for help. You can also call us at (727) 946-0240.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties. This does not include service providers that help us deliver messages.

How we share information

We do not sell your personal information. We share it only as needed to run our business:

Service providers that host our website and forms, deliver email and text messages, and run our rental management and customer records systems
Transport carriers and yard partners that deliver, pick up, or stage your equipment
Legal and safety reasons, such as complying with the law, enforcing our rental agreements, or protecting people and property
Business transfers, if Mission Equipment is involved in a merger, sale, or similar transaction

Other websites

Our Customer Portal and Careers pages are run by third-party providers on their own websites, and their privacy policies apply there. We are not responsible for the practices of other websites we link to.

How long we keep information

We keep information as long as needed to serve you, maintain business and tax records, and resolve disputes, then delete or de-identify it.

Security

We use reasonable safeguards to protect your information, including encrypted (HTTPS) connections on our website. No method of transmission or storage is completely secure.

Your choices

You can ask us to tell you what information we have about you, correct it, or delete it, subject to records we must keep by law or for an active rental. You can opt out of follow-up emails or texts at any time. To make a request, email info@missionequipment.com.

Children

Our website and services are intended for businesses and adults. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy from time to time. The effective date at the top shows when it last changed.

Contact us

Mission Equipment, LLC
2997 Alt. 19
Palm Harbor, FL 34683
(727) 946-0240
info@missionequipment.com